Regional Payment Solution
A shared payment page that lets Liberty’s apps take card payments online, replacing costly third-party apps and manual reconciliation.
The problem
Customers could only pay online through third-party apps that charged high fees, and staff reconciled those payments by hand with an outside company.
What I did
I owned the roadmap for a shared payment platform, built in the cloud with an Angular front end. Any Liberty app can send a customer to the payment page, take their card, and bring them back to the app once the payment goes through. It served customers, brokers, and staff in Hong Kong and Singapore, for both the health and the property businesses.
Later releases added saved cards for recurring payments, which made a new life insurance product fully digital; a portal where staff can see transactions and manage payments; and emailed payment links, so staff never have to handle card numbers.
The result
It replaced several manual payment processes and the costly third-party apps, and it greatly improved card security compliance.