Cory Nitschelm
Resume

Hey there, I’m CoryPrincipal Product Manager at Agoda

Product leader who puts AI to work

I turn complex ideas into simple products, with data behind every decision and value at every step.

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See what I’ve built with AI
Portrait of Cory Nitschelm
Principal Product Manager at Agoda

AI in practice

Built with AI

I use AI to ship real products, at work and on my own projects. Here’s what that looks like.

About me

I’m a product leader based in Bangkok, and I put AI to work. I’ve spent ten years shipping digital products in insurance, fintech, travel, and consumer apps, and I’m currently a Principal Product Manager at Agoda.

My focus now is practical AI: finding the repetitive work a team shouldn’t have to do, and turning it into products people actually use. At Agoda, that means Claude skills I build and share with colleagues, and my team’s automation, now rolling out globally. On my own time, it’s the assistant, apps, and sites on this page.

I still start where I always have: with the user, the data, and the smallest version that proves the value.

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I hold a Professional Scrum Product Owner Certification Professional Scrum Product Owner I (PSPO I) · Scrum.org View certificate

What I do

My newest focus is putting AI to work. Behind it is experience ranging from in-depth research to determine consumer need and create a product roadmap to managing a regional team of Product Owners.

  • AI Implementation

    Find the repetitive work in a team or product and put AI to work on it, from Claude skills and automations to products built around AI.

  • Product Management

    Understand market landscape, create product roadmap, and follow through with the team until it ships.

  • Product Research

    Source, coordinate, and facilitate in-person and online user interviews and synthesize results.

  • Workshop Facilitation

    Plan and execute workshops to facilitate idea sharing and/or product alignment.

Earlier work

Before AI, I shipped digital products for insurance customers across Asia and for a VPN used by millions.

More from Liberty Mutual

Seven more insurance products I launched or helped launch in Hong Kong and Singapore.

Work experience

I started my career in the USA, moved to Hong Kong in early 2018, and relocated to Bangkok in 2020. Additional info can be found on my LinkedIn profile.

  1. – Present

    Principal Product Manager

    Agoda · Bangkok

    Lead Agoda’s Supply Opportunity product area: supply digital marketing, an in-house CRM, and the data science models behind Supply’s core KPI.

  2. – Jan 2025

    Senior Product Manager

    Agoda · Bangkok

    Led Payouts in Agoda’s Fintech group, the systems that pay hotels and travel partners worldwide, with a team of 22+ engineers across four scrum teams.

  3. – Jun 2022

    Assistant Vice President – Digital Product

    Liberty Mutual Insurance · Bangkok

    Managed a team of Product Managers in Thailand and Vietnam. Responsible for the overall positioning of IT Product in these two countries.

  4. – Nov 2020

    Digital Product Manager

    Network Guard · Hong Kong

    Was responsible for managing ExpressVPN, a popular and well-known VPN app, on iOS and macOS. Also responsible for cross-platform user acquisition.

  5. – May 2020

    Digital Product Manager

    Li & Fung · Hong Kong

    Conducted research and created roadmap for a new app that will reinvent how fashion brands do early line planning.

  6. – Oct 2019

    Digital Product Manager

    Liberty Mutual Insurance · Hong Kong

    Managed the entire Southeast Asia digital presence of the Fortune 100 company’s A&H division.

  7. – Aug 2018

    Project Manager

    Liberty Mutual Insurance · Hong Kong

    Launched several digital products with high visibility while providing consultation on SDLC practices for the region.

  8. – Jan 2018

    Systems/User Interface Lead

    Liberty Mutual Insurance · Portsmouth, NH, USA

    I led front-end development & UX design on a B2B time-tracking application.

  9. – Apr 2017

    Process Analyst

    Liberty Mutual Insurance · Dover, NH, USA

    I was integral to shaping the workflows of business-IT communication in a less than year-old business venture.

  10. – Jul 2016

    Digital Strategy Analyst Intern

    Liberty Mutual Insurance · Dover, NH, USA

    Consulted on the team’s use of digital tools such as SharePoint and consulted on Agile practices.

  11. – May 2015

    Ethernet Technician

    UNH InterOperability Lab · Durham, NH, USA

    I started my career testing devices utilizing Ethernet for adherence to IEEE 802.3 Clause 28 standard for Auto-Negotiation.

My skills

Here are some of the things I can do.

  • Product Management
  • Product Strategy
  • Payments
  • Artificial Intelligence (AI)
  • Stakeholder Management
  • Data-driven Decision Making
  • A/B Testing
  • Data Visualization
  • Leadership

How can I help you?

Ask me anything about my work. You can use the form or email me.

Emails to hello@ go to my AI assistant, and I read every conversation. How it works