About Me
I am a Digital Product Leader based in Bangkok.
I am passionate about delivering easy-to-use solutions that solve real problems and create value for both business and consumer.
What I Do
I have experience ranging from in-depth research to determine consumer need and create a product roadmap to managing a regional team of Product Owners.
Product Research
Source, coordinate, and facilitate in-person and online user interviews and synthesize results.
Workshop Facilitation
Plan and execute workshops to facilitate idea sharing and/or product alignment.
Product Management
Understand market landscape, create product roadmap, and pass to execution team to deliver.
Agile Consultation
I have provided consultation for Scrum practices in the US, India, Thailand, Vietnam, and Hong Kong.
Latest Work
I have launched and contributed to numerous products in my career. Check them out below.
Work Experience
I started my career in the USA and moved to Hong Kong in early 2018, and relocated to Bangkok in 2020. Additional info can be found on my LinkedIn profile.
Work Experience
4/2014 - 5/2016
Ethernet Technician
UNH InterOperability Lab - Durham, NH USA
I started my career testing devices utilizing Ethernet for adherence to IEEE 802.3 Clause 28 standard for Auto-Negotiation.
5/2015 - 7/2016
Digital Strategy Analyst Intern
Liberty Mutual Insurance - Dover, NH USA
Consulted on the team's use of digital tools such as SharePoint and consulted on Agile practices.
7/2016 - 4/2017
Process Analyst
Liberty Mutual Insurance - Dover, NH USA
I was integral to shaping the workflows of business-IT communication in a less than year-old business venture.
4/2017 - 1/2018
Systems/User Interface Lead
Liberty Mutual Insurance - Portsmouth, NH USA
I led front-end development & UX design on a B2B time-tracking application.
1/2018 - 8/2018
Project Manager
Liberty Mutual Insurance - Hong Kong
Launched several digital products with high visibility while providing consultation on SDLC practices for the region.
8/2018 - 10/2019
Digital Product Manager
Liberty Mutual Insurance - Hong Kong
Managed the entire Southeast Asia digital presence of the Fortune 100 company's A&H division.
11/2019 – 5/2020
Digital Product Manager
Li & Fung - Hong Kong
Conducted research and created roadmap for a new app that will reinvent how fashion brands do early line planning.
6/2020 - 11/2020
Digital Product Manager
Network Guard - Hong Kong
Was responsible for managing a popular and well-known VPN app on iOS and MacOS. Also responsible for cross-platform user acquisition.
11/2020 - 6/2022
Assistant Vice President - Digital Product
Liberty Mutual Insurance - Bangkok
Managed a team of Product Managers in Thailand and Vietnam. Responsible for the overall positioning of IT Product in these two countries.
How Can I Help You?
My Skills
Here are some of the things I can do.
Agile/Scrum Methodology
Product Management
Product Launches
Product Roadmaps
Jira/Confluence
Design Thinking
Solutioning Workshops
User Experience
Digital Strategy
Organizational Leadership
Programming / IT Infra
I hold a Professional Scrum Product Owner Certification
